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Warranty & Returns

Thank you for choosing Cloqua! We stand behind the quality of our products and are committed to ensuring your satisfaction.

30-Day Limited Warranty
Cloqua offers a 30-day limited warranty on all products purchased through our website. This warranty covers any defects in materials or workmanship under normal use during the warranty period.

What is Covered:

  • Manufacturing defects in materials or workmanship.

What is Not Covered:

  • Damage caused by misuse, accidents, or unauthorized modifications.

  • Normal wear and tear.

  • Issues arising from improper use or handling.

Warranty Period:
The warranty period is 30 days from the date of purchase.

How to Make a Claim:
If you believe your product is defective due to a manufacturing issue, please contact our customer service team within 30 days of your purchase. Provide your order number, a description of the issue, and any relevant photos to help us assess the defect.

Remedies:
Upon verification of the defect, Cloqua will issue a full refund for the purchase price of the defective unit.

Return Shipping:
No return shipping is required. Please do not send the defective product back to us.

Limitation of Liability:
This warranty is limited to a refund of the defective product. Cloqua is not responsible for any incidental or consequential damages resulting from the use of our products.

Contact Us:
For any questions regarding our warranty policy, please contact us.

Thank you for being a valued Cloqua customer!