Warranty & Returns
Thank you for choosing Cloqua! We stand behind the quality of our products and are committed to ensuring your satisfaction.
30-Day Limited Warranty
Cloqua offers a 30-day limited warranty on all products purchased through our website. This warranty covers any defects in materials or workmanship under normal use during the warranty period.
What is Covered:
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Manufacturing defects in materials or workmanship.
What is Not Covered:
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Damage caused by misuse, accidents, or unauthorized modifications.
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Normal wear and tear.
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Issues arising from improper use or handling.
Warranty Period:
The warranty period is 30 days from the date of purchase.
How to Make a Claim:
If you believe your product is defective due to a manufacturing issue, please contact our customer service team within 30 days of your purchase. Provide your order number, a description of the issue, and any relevant photos to help us assess the defect.
Remedies:
Upon verification of the defect, Cloqua will issue a full refund for the purchase price of the defective unit.
Return Shipping:
No return shipping is required. Please do not send the defective product back to us.
Limitation of Liability:
This warranty is limited to a refund of the defective product. Cloqua is not responsible for any incidental or consequential damages resulting from the use of our products.
Contact Us:
For any questions regarding our warranty policy, please contact us.
Thank you for being a valued Cloqua customer!